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Reacting to incidents

In the event of a cyber incident, a rapid and effective response is crucial to minimize damage and restore security. The Reacting to Incidents service is designed to cover the entire incident investigation cycle, ensuring complete elimination of threats to your organization.

When a cybersecurity incident strikes, the speed and effectiveness of your response can make all the difference.

Our Reacting to Incidents service offers comprehensive support, guiding your organization through the entire cycle of incident investigation and resolution.

From immediate threat containment to long-term preventative strategies, we ensure that every aspect of the incident is meticulously managed to completely eliminate the threat and safeguard the resilience of your organization.

Partner with us to transform your incident response from a reactive measure into a proactive cornerstone of your cybersecurity strategy.

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The structure of an incident response security method

An incident response plan is a structured approach for handling security incidents. It includes:


Identifies specific threats, vulnerabilities, and scenarios that are considered security incidents, and outlines the appropriate actions to take when they occur.


Designates individuals responsible for various tasks during a security incident, and provides guidance on how they can be contacted.


Specifies the situations under which team members should perform certain actions.


Details the exact methods team members should use to carry out their tasks.

Essentially, this plan serves as a comprehensive guide, leading responders through the entire process of detecting, evaluating, and managing an incident, from its initial discovery to its containment and resolution.

How we work

Incident detection and analysis

Promptly identifying and assessing the nature and scope of the incident.

Containment strategies

Implementing immediate actions to contain and limit the impact of the incident.

Eradication of threats

Identifying and eliminating the root causes of the incident to prevent recurrence.

Recovery and restoration

Assisting in the recovery process to restore systems and operations to normal securely and efficiently.

Post-incident review

Conducting a thorough analysis of the incident, including how it was handled and what can be learned from it.

Documentation and reporting

Providing detailed documentation and reporting for legal, regulatory, and compliance purposes.

Future preventions recommendations

Offering strategic advice and recommendations to strengthen your cybersecurity posture and prevent future incidents.

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Phases of incident response frameworks

Our incident response plan has evolved over time, drawing on recognized incident response frameworks for strategic guidance.

Preparation / Planning

Establish an incident response team, develop policies, procedures, and action guides (playbooks), and implement tools and services that aid in responding to incidents.


Risk of service disruption through a DDoS attack.


Resume normal operations and address vulnerabilities to prevent future incidents.

Detection / Identification

Use IT monitoring systems to detect, assess, confirm, and prioritize security incidents.


Implement measures to prevent the incident from escalating and to regain control of IT assets.

Lessons learned

Analyze the incident to understand what occurred, its timeline, and its mechanics. Identify any shortcomings in security measures, policies, and procedures, and determine improvements. Update the incident response plan to reflect these insights.

Why you
need it

Minimize damage and downtim

Rapid response to incidents is critical to minimize operational and financial impa

Ensure compliance

Many industries have regulatory requirements for incident response and reporting.

Maintain trust and reputation

Effectively handling incidents helps preserve customer trust and your organization’s reputation.

Learn and adapt

Understanding the nuances of each incident can provide valuable insights to strengthen your security measures.

Strategic risk management

Proactively managing cyber risks and preparing for potential incidents is key to long-term security.

Integrated security approach

A comprehensive incident response is a crucial component of an integrated cybersecurity strategy.

Other services

Discover a suite of additional cybersecurity solutions tailored to enhance and complement your security posture, creating a resilient, multi-layered defense against cyber threats.

Penetration testing

Practical demonstration of possible attack scenarios that allow an attacker to bypass security measures in your corporate network and gain high privileges in important systems.

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Application security assessment

In-depth search for business logic errors and implementation vulnerabilities in applications of any type, from large cloud solutions to embedded and mobile applications.

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Payment systems security assessment

Comprehensive analysis of the hardware and software components of various payment systems, identification of potential fraud scenarios and vulnerabilities that can lead to manipulation of financial transactions.

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ICS security assessment

Case-specific threat modeling and vulnerability assessment of industrial control systems and their components, providing an understanding of the existing attack surface and the corresponding impact of potential attacks on business.

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Intelligent technologies and safety assessment

Detailed assessment of interconnected devices and their server infrastructure, identifying vulnerabilities at the level of firmware, network and applications.

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Red Teaming

Threat simulation based on threat analysis to help evaluate the effectiveness of your security monitoring capabilities and incident response procedures.

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Reacting to incidents

We cover the entire incident investigation cycle to completely eliminate the threat to your organization.

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Digital forensics

Analysis of digital evidence of cybercrime, leading to the creation of a comprehensive report with a detailed description of all relevant findings.

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Malware Analysis

Providing you with a complete picture of the behavior and functionality of specific malicious files.

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    Office 2203
    Armada Tower 2
    Jumeirah Lakes Towers
    Al Thanyah 5
    Hadaeq Mohammed Bin Rashid

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